HR360 European Summit 2017

June 28-June 29, 2017

Marriott Hotel, Vienna

44 (0) 207 368 9836

New HR Approaches To Thrive In The Future World Of Work

08:00 AM - 08:35 AM Registration & Welcome Coffee

08:35 AM - 08:40 AM Welcome Address

08:40 AM - 08:45 AM Chairperson's Opening Remarks

Lucy Adams, MD, Former HR Director, The Disruptive HR Agency, BBC

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Lucy Adams

MD, Former HR Director
The Disruptive HR Agency, BBC

The Value of HR In Driving Business Profitability

08:45 AM - 09:05 AM Thought Leadership Keynote: In the growing cost conscious environment where efficiency is king, are we killing creativity for our employees?

Ranjani Kearsley, Head of HR, Financial Services, Fidelity International

Social, psychological and biological models have all shown in different guises that a key to creativity and adaptive resilience is a small amount of dysfunction. In the quest for ruthless efficiency how do we harness healthy friction and chaos to foster our employees' creativity? Ranjani is an amateur behavioural scientist and is passionate about exploring this topic. She will use her significant experience as the Head of HR for Financial Services at Fidelity and an HR Business Partner at Citi to address this ongoing industry challenge.


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Ranjani Kearsley

Head of HR, Financial Services
Fidelity International

09:05 AM - 09:40 AM Oxford Style Debate: For Or Against – In order to establish an optimal HR operating model global HR departments need to move completely away from the Ulrich model to better align with business objectives

Albert Hakkers, former HR Director, Diageo Christian Muller, Senior HR Business Partner, Transformation, Unitymedia Michael Rubas, SVP HR Planning and Operations, Deutsche Telekom
  • Audience vote at the start of the debate to see if the majority is for or against moving away from the Ulrich model
  • Debating the arguments against the Ulrich model
  • Debating the arguments for the Ulrich model
  • What other HR operating models are companies reviewing or moving towards? Is there a shift in the industry?
  • Audience vote at the end of the debate to see if the majority is for or against moving away from the Ulrich model





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Albert Hakkers

former HR Director
Diageo
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Christian Muller

Senior HR Business Partner, Transformation
Unitymedia
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Michael Rubas

SVP HR Planning and Operations
Deutsche Telekom

09:40 AM - 10:10 AM Disrupt HR Panel: Inspiration from companies embracing the new world of work – How can you best position your people, processes and technology to drive innovation?

Tatjana Tasan, Chief People Officer, Nortal Mia Vanstraelen, HR Director, IBM Laura-Katrin Seitz, ex-VP, Global Head of HR for Biologics, Sanofi
  • How can you use the latest innovative thinking in HR operating models, talent acquisition, leadership development, rewards and benefits, office environments and new technologies to disrupt the traditional HR approaches and create the new world of work?
  • What do you see as just ‘hype’ around the latest shiny new concept and what do you see as truly making an impact and fundamentally altering HR in a positive way?
  • How should you leverage data to gain more insight into new trends and understand better where to focus your efforts?

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Tatjana Tasan

Chief People Officer
Nortal
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Mia Vanstraelen

HR Director
IBM
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Laura-Katrin Seitz

ex-VP, Global Head of HR for Biologics
Sanofi

10:10 AM - 10:30 AM Thought Leadership Keynote: From Hierarchies to Networks of Networks: Leading HR in a Connected World

Gianpaolo Barozzi, Director, Human Resources, Cisco

“What happens at the intersection of digital technology and human touch?” This was the question that kick-started Cisco’s journey to re-engineer HR for an increasingly connected world. Gianpaolo will share how Cisco’s HR function introduced an innovative talent management approach, combining the most advanced digital solutions with the latest Organizational Network Analysis techniques. Specifically, Gianpaolo will reveal how the visibility of connections and patterns of connection, and the identification of key actors within the organization, helped Cisco to accelerate team engagement and performance, develop leaders and individuals, and gain insights on collaborative overload.

  • The context: Hyper-connectivity is driving hierarchies to transform into a “network of networks”, based on real data and intelligence.
  • The solution: Introducing a network-based approach to talent management – including foundations, enablers, objectives and deliverables.
  • What’s next: Discussion around where this talent strategy can take HR in the future and Cisco’s plans to scale it en masse.

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Gianpaolo Barozzi

Director, Human Resources
Cisco

10:30 AM - 11:00 AM Guest Keynote: How behavioural science and the power of inclusion can transform your business

Tinna Nielsen, Founder, Move The Elephant for Inclusiveness

Tinna was selected as a World Economic Forum Young Global Leader in 2015. For 6 years she will be part of this community to contribute with solutions to improve the state of the world, and she is the co-chair of the World Economic Forum's Global Future Council for Behavioral Science. She has worked as Global Head of Diversity, Inclusion and Collaboration for Arla Foods (2010-15), one of the world's largest dairy cooperatives. Tinna's mission is to empower as many as possible to apply behavioural science to achieve inclusive growth for all. Tinna will inspire you with how to:

  • Develop and implement Inclusion & Diversity as a business imperative
  • Engage all leaders in mitigating unconscious bias and be inclusive leaders
  • Integrate Inclusion & Diversity into you HR processes and organisational culture
  • Leverage diversity for innovation and performance

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Tinna Nielsen

Founder
Move The Elephant for Inclusiveness

11:00 AM - 11:30 AM Morning Break

Talent Acquisition - Hiring Right

11:30 AM - 11:50 AM Case Study: Getting social - How to harness the power of social media to improve your brand and attract the right profiles

Beat Mueller, Country Manager, Switzerland, Agile-1

Country Manager (TBC), Agile-1

  • Social media has made it increasingly easy for companies of all sizes to harness the power of the internet to connect with job seekers and many are using social media marketing techniques– how can you use resources such as LinkedIn, Facebook, Twitter, blogs and multimedia tools to attract the best and brightest?
  • How you can leverage social media to maximise the sharing of ‘glocal’ best practice
  • Your employees are your best word of mouth and often the best candidates come from referrals. Key tips to implement a social media policy which allows your employees the freedom and flexibility to post information on their social media accounts and helps spread the word about your company

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Beat Mueller

Country Manager, Switzerland
Agile-1

Talent Acquisition - Hiring Right

11:30 AM - 11:50 AM Deep Dive Workshop: A sea of change in the way we work – harnessing technology and AI to deliver the next generation of Talent

Jacqueline Summerfield, Director of Talent Solutions, Allegis Global Solutions

Data, data, data! This seems to be the buzz word of 2017, but what does it really mean in the new world of talent? With an increase in technology and artificial intelligence to source big data, predictive analytics and increase digital footprint, it has brought both opportunities and challenges within the recruitment space. We live in a world where technological innovation never stops and the workforce of the future is therefore likely to be very different from that of today. How do we harness, galvanise and embrace these changes and new ‘tools’ to deliver competitive TALENT and business advantage.


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Jacqueline Summerfield

Director of Talent Solutions
Allegis Global Solutions

Talent Acquisition - Hiring Right

11:30 AM - 11:50 AM Creative Boardroom: How can HR Directors and HR Business Partners best collaborate to enhance the value of your Talent Acquisition Centre of Excellence?

Fanny Heyndrickx, Head of Talent Management Europe, BASF
A more rigorous, creative and interactive approach to tackling the critical challenges you all face today. Collaborate with 11 of your peers to determine a new 3-step action plan to take back to the office and test. Share your recent experiences, challenge each other on points of disagreement and ultimately
find a way forward that leverages the innovation, know-how and insights from the collective brain power in the boardroom.


  • Sharing success stories and pain points – how have you worked together effectively in the talent acquisition space and where have you come up against challenges in collaborating as partners and with the Talent Acquisition Centre of Excellence?
  • Understanding who is responsible for what part of the talent acquisition strategy to have the greatest business impact –what makes sense for the HR Director and what makes sense for the HR Business Partner to focus their time on?
  • Defining a 3 point action plan: leveraging the innovation, know how and insights from the collective brain power in the boardroom

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Fanny Heyndrickx

Head of Talent Management Europe
BASF

Talent Acquisition - Hiring Right

11:50 AM - 12:40 PM Panel Discussion: How can you data analytics to identify the best talent pools and target them with personalised information?

Judith Huebner, Director and HR Business Partner, Coca-Cola Vishal Khatri, Head - Europe Human Resources, L&T Technology Services Adam Yearsley, Global Head of Talent Management, Red Bull
  • How data revolutionizes human capital management: how HR can forecast workforce requirements, find the root cause of attrition, target available talent supplies, and define candidate success profiles
  • Transforming talent data into talent insights by connecting the performance data of current candidates with their recruitment analysis, providing HR with a clear image of the most – and least – successful talent and help eliminate the possibility of time, money and resources being wasted on the wrong employee for your company
  • Effective data analytics can provide you with a solid foresight into the future of your recruitment processes, allowing you a talent crystal ball of information to ensure only the right talent is introduced – where have you seen the most success?

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Judith Huebner

Director and HR Business Partner
Coca-Cola
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Vishal Khatri

Head - Europe Human Resources
L&T Technology Services
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Adam Yearsley

Global Head of Talent Management
Red Bull

Deep Dive Workshop

11:50 AM - 12:40 PM Session continues

Session Continues

Creative Boardroom

11:50 AM - 12:40 PM Session continues

Session Continues

12:40 PM - 2:00 PM Networking Lunch

Learning & Development - Training Right

2:00 PM - 2:20 PM Case Study: The end of Performance Management (as we know it) - the Statoil implementation journey

Helen Williams, Head of Performance Development, Statoil
  • The problems with traditional management
  • Statoil's performance framework

- Values driven performance

- Redefining performance - dynamic and relative with a holistic performance evaluation

- Dynamic forecasting and resource allocation and no traditional budgets

- A more self-regulating management model

  • Implementation experience and advic

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Helen Williams

Head of Performance Development
Statoil

Learning & Development - Training Right

2:00 PM - 2:20 PM Deep Dive workshop : How can HR be a true catalyst for transformation and success – solving the biggest hidden challenge to reaching full individual and organisational potential

Chris Roebuck, Global Head of Leadership, Cass Business School
  • In the past 10 years organisational performance and engagement scores have on average only marginally improved despite all the investment in HR and other activities.

  • It is estimated that in most organisations many initiatives never get implemented effectively

  • Professor Chris Roebuck has identified this hidden problem and shown it can be addressed in 2 simple steps which uses current organisational knowledge and experience to significantly improve implementation of everything from customer service to risk management. This gets the best from everyone and then focuses that onto what delivers success.

  • Is HR becoming too rational and forgetting the power of emotion?

  • How can you create a culture that allows one approach to deal with all organisational challenges?

  • How can you help your organisation achieve the above and thus build your, and the HR teams, credibility in being a key partner in delivering success?

  • What are your actions to make this happen?


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Chris Roebuck

Global Head of Leadership
Cass Business School

Learning & Development - Training Right

2:00 PM - 2:20 PM Creative Boardroom: How can HR Directors and HR Business Partners best collaborate to enhance the value of your Learning & Development Centre of Excellence?

Tatjana Tasan, Chief People Officer, Nortal
A more rigorous, creative and interactive approach to tackling the critical challenges you all face today. Collaborate with 11 of your peers to determine a new 3-step action plan to take back to the office and test. Share your recent experiences, challenge each other on points of disagreement and ultimately find a way forward that leverages the innovation, know-how and insights from the collective brain power in the boardroom.

  • Sharing success stories and pain points – how have you worked together effectively in the learning and development space and where have you come up against challenges in collaborating as partners and with the L&D Centre of Excellence?
  • Understanding who is responsible for what part of the learning and development strategy to have the greatest business impact – what makes sense for the HR Director and what makes sense for the HR Business Partner to focus their time on?
  • Defining a 3 point action plan: leveraging the innovation, know how and insights from the collective brain power in the boardroom

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Tatjana Tasan

Chief People Officer
Nortal

Learning & Development - Training Right

2:20 PM - 2:40 PM Case Study: How to leverage gamification in your learning & development programmes to better engage millennials

Mia Vanstraelen, HR Director, IBM
  • What is the objective? Emotionally connecting with the millennial generation: How to transform age-old talent acquisition touch points into accessible, engaging, and rewarding experiences
  • Showcasing gamification in our organisation: how we specifically used this in our learning and development programme
  • Benefits of gamification: how it can produce a reduction in the time requirements for training and increase staff retention
  • Getting the elements in place: how to construct a properly designed game-based system

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Mia Vanstraelen

HR Director
IBM

Deep Dive Workshop

2:20 PM - 2:40 PM Session Continues

Session Continues

Creative Boardroom

2:20 PM - 2:40 PM Session Continues

Session Continues

Learning & Development - Training Right

2:40 PM - 3:30 PM Interactive Panel: How to evolve your performance management practices and make them more targeted to better motivate the new world of work

Jenny Thompson, Head of HR, Technology and Finance, Fidelity International Eric Plu, HR Operations Vice President, SCA Valérie Vezinhet, Head of Human Resources, SAP EMEA North Helen Williams, Head of Performance Development, Statoil
  • How can agile and dynamic performance measurement techniques be leveraged to drive employee engagement, improve workforce capability and encourage collaborative employee behavior? Sharing practical examples of how we have made it work
  • Understanding how to incorporate the hallmarks of speed, agility, one-size-fits-one, and constant learning, underpinned by a new way of collecting reliable performance data
  • Is the debate about performance management still a debate about ratings, whether or not they are fair, and whether or not they achieve their stated objectives? How to get the full picture and not just focus on a single rating
  • How to replace top-down evaluation with continuous development to drive greater employee performance results

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Jenny Thompson

Head of HR, Technology and Finance
Fidelity International
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Eric Plu

HR Operations Vice President
SCA
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Valérie Vezinhet

Head of Human Resources
SAP EMEA North
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Helen Williams

Head of Performance Development
Statoil

Deep Dive Workshop

2:40 PM - 3:30 PM Session continues

Session Continues

Creative Boardroom

2:40 PM - 3:30 PM Session Continues

Session Continues

3:30 PM - 4:00 PM Afternoon Break

Change Management - Removing Major Barriers

4:00 PM - 4:20 PM Guest Keynote: Mastering change management – How to orchestrate strategic change in the midst of a company’s daily decision making madness to achieve enterprise wide adoption

Peter Holmark, HR Director Europe, Nokia
  • What is the latest thinking on change management, in an era where so many companies are going through a fundamental transformation of processes, technology and people?
  • How to maximize HR change communication: How to best connect employees with business goals to prevent corporate resistance – what has worked for us?
  • Strengthening change agility: How to prepare your HR agenda in a way that cements the adoption of change as an ongoing process for the future
  • How to optimise your infrastructural capabilities to absorb transformation and ease execution – what processed do you need to put into place from the beginning?

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Peter Holmark

HR Director Europe
Nokia
  • Sharing experiences on the key reasons why change fails – what have we learned from past change management initiatives and company transformations?
  • Do you need an independent change manager who can bring the independence, experience, and objectivity to manage resistance? Or is the HR Director and function ideally placed to manage this?
  • What change methodology or approach suits your business and when, including Six Sigma, balanced scorecard and IIP methodology

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Peter Holmark

HR Director Europe
Nokia
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Peter Carvalho

President
Agile-1
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Christian Muller

Senior HR Business Partner, Transformation
Unitymedia
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Michael Rubas

SVP HR Planning and Operations
Deutsche Telekom
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Rickard Jones

Agile Coach & Trainer
Barclays

The War For Talent

5:05 PM - 5:45 PM Thought Leadership Keynote: Helping in the war for talent – How Red Bull’s Wingfinder psychological assessment helps uncover strengths and employability

Adam Yearsley, Global Head of Talent Management, Red Bull

Developed by Red Bull and an expert team of psychology professors from University College London and Columbia University New York, Wingfinder is an assessment that focuses on candidate’s strengths. It is based on 30 years of psychological research carried out across thousands of scientific studies that clearly point to four areas that are more influential than any others as components of employability and career success. Red Bull already uses Wingfinder during its selection process, but it’s now available to the public at no cost.


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Adam Yearsley

Global Head of Talent Management
Red Bull

5:45 PM - 5:50 PM Chairperson’s closing remarks

Lucy Adams, MD, Former HR Director, The Disruptive HR Agency, BBC

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Lucy Adams

MD, Former HR Director
The Disruptive HR Agency, BBC

5:50 PM - 11:59 PM Drinks Reception in the Exhibition Area